Tuesday, 11 March 2014

THINKING ETHICALLY: WHO GAINS FROM EMPLOYEE DEVELOPMENT?


THINKING ETHICALLY: WHO GAINS FROM EMPLOYEE DEVELOPMENT?
Gwendolyn Rodriguez
Kaplan University
MT 203 Human Resource Management
Prof:  Dana Williams
February 21, 2014

THINKING ETHICALLY: WHO GAINS FROM EMPLOYEE DEVELOPMENT?

In recent years many organization have recognized the importance of skills development of their employees and the benefits they bring back not only to the organization but also to the employees and the shareholders. So by involving your employees in training and forums results to direct improvements in the day to day running of the company in areas such as problem solving, ethics motivation, communication and leadership skills.
            By investing in employees especially through training and workshops enhances the company’s financial performance.  Research shows that increase in training expenditure per each employee’s results to a direct improvement of total stakeholders return annually. Also these companies also enjoy higher profit margins, higher salaries per employee and a greater price to book ratios (Reid and Barrington, 1997).
 Employee training and development also ensures employee gratification and retention, therefore making them stay and work for longer period. It’s not true that once you train employees they are likely to leave for better career opportunities, but contrary to this belief trained staffs are happier and are more likely to stay in the company (Pettinger, 2002).  Due to their improved self-esteem they in turn improve their morale in the workplace and maintain their loyalty to their employer. Training and retention are directly connected so for any company to stay ahead in market and still retain their staff they should actively involve the staff in learning. Since in the labor market investment today pays off tomorrow (Harrison, 1992).
Employee development also leads to improved product quality and better servicing and hence gaining more customer satisfaction. It also results to saves on labor since there is reduced duplication of efforts, reduced time on problem solving and the chances of error are minimized (Brunn and Citron, 2004).
A firm with a well skilled staff means there are fewer breakdowns at the plant, lower staff turnover, reduced recruitment cost, lower maintenances cost, minimal supervision required, lower downtime, and increased employees productivity (Harrison, 1992). Also apart from costs staff development also saves supervisory and managerial time since managers spend less time on directing and observing employees. By Minimizing on all these cost means that saves more money and can direct the extra revenue on other projects such as expansion.
Every company should realize the need for improving its human capital and accepting that their staffs are major assets that needs continued investment to avoid depreciation (Reid and Barrington, 1997). So by keeping the employees abreast with the latest technologies and new methods in the market keeps the company running and improves its competitive image and edge.
When a company takes the imitative to train their staff it shows that they are valued by the management and the stakeholders and they recognize their daily effort in making the company a success. This also show that the management is willing to retain them but if an employee is willing to move on to  on,  the management  can’t refuse the transfer on the basis they trained him. For the employee there is no moral or ethical obligation to that as long the employee did abide to the terms of the contract and was not involved in any wrong doings within his tenure (White, 1993).

For the management to boost their staff skills and instill good conduct and business ethics in their daily routines within the company they should be trained every once in a while. Ethics in an organization is very essential and is beneficial to the company in that it develops strong business values and professionalism within the staff and hence improving the overall company image. Ethics training brings rise to a quality management and therefore creating solid teamwork within the work place. The following are two methods of training that can be used to boost ethical behavior within an organization:
On-The-Job Training (OJT)

This is a mode of training that is employed to inexperienced staff in the work place and during work hours where they observe the behavior of their seniors performing a task and try to imitate them. OJT is considered informal form of training since it does not necessarily happen as part of the normal training program and since trainers here are work mate, managers or mentors. It serves as an useful form of training especially for the newly recruited employees, also for cross-training employees within a sector, upgrading the skills of experienced staff such introduction of a new technology or method and finally to endorse employees to their new positions (Buckley and Calpe, 2007).
This method can take different forms these include the following: self-directed and apprenticeship learning techniques. For self-directed employees takes charge of all phases of learning such as when and who to involve. They also learn the content at their own pace without a teacher (Sales and Folkman, 2000). The only time an instructor may be involved is during evaluation and facilitation. Apprenticeship involves both on-job-training and classroom training, the OJT part of it follows the guidelines of an effective OJT by including aspects such as; evaluation feedback, modeling and practice, OJT is associated with various benefits over the other techniques of training, they include: It can be tailor made to suit the experiences kills and of the trainee. Its applicability is immediate since it occurs on the job using real tools and equipment (Buckley and Calpe, 2007). During the process of training both the instructor and the trainee continue to work hence less wastage of working hours. It also means that the company foregoes the cost associated with training such as accommodation, hiring trainers and renting training facilities (Caroselli, 2003). Lastly this method uses real job tasks and happens at the work places and therefore skills learnt in OJT can be easily transferred to work.
Classroom Lecture Training

This kind of training the trainers delivers their message through oral speech; the communication of learnt skills is basically a one way stream from the trainer to the trainee.
Lecture method is associated with many benefits and these may include the following: this method is one of the least expensive methods since it provides less time consuming techniques to present a large amount of information efficiently and in an organized fashion. This form of training is also useful because it can be easily be deployed in a large group of trainee (Sales and Folkman, 2000). They are also used to support other training methods such as behavior demonstrating and technology based methods.
As the technology is developing fast this method is rapidly transforming from better tools of demonstration such as projectors and also there video conferencing where one trainer can be able to train different groups all at the same time (Buckley and Calpe, 2007). It is also faced with several disadvantages such as; the lecture method tends to lack participant involvement, meaningful connection to the work environment and feedback therefore inhibiting the transfer of knowledge (Caroselli, 2003). Lectures also provide a difficult situation for the trainer to be able to judge effectively the trainee level of understanding. To deal with these kind of problems, lecture method needs to be supplemented with other techniques such as; discussions, games, case studies or questions and answers. These techniques allow the trainer to make the training to have more active participation for example work-related exercises, which improve learning and transfer of knowledge (Sales and Folkman, 2000).






References



Unit 6 Ethics Case Study
Content
Points Possible
Points Earned
When a company spends money on employee development, who should receive the benefit - investors, customers, employees, or someone else?  What is the most ethical way to distribute the benefits?
12
12
Do employees who participate in an employee development program have an ethical obligation to remain with the employer afterward?  Why or why not?
12
12
Describe and evaluate the usefulness of two traditional training methods that could be used to foster ethical behavior.  At least two academic sources are used to reinforce and support ideas.  Meets minimum length requirements.
10
10
Mechanics


*Clearly stated purpose and viewpoint
*Logical transitions between ideas
*Organized and focused
*Correct grammar, spelling and punctuation
6
6

Total Points  20% late penalty applied
40
32
Comments
Hi Gwen, you described and explained two training methods that employers can use to develop their employees. Also, make sure to use the case study template that is provided.




No comments:

Post a Comment