Scenario
Scenario Summary
Congratulations! You have recently been promoted to coordinate the design
and installation of a new network at your company's branch offices in
Cleveland. The manager at this location (Kim) is a hands-on type of person, but
possesses little technical knowledge of data communications. Kim has requested
that you keep her updated along each step of the network's design and
configuration process. She has also requested that you explain each of the available
options, along with the advantages and disadvantages of each decision that you
have made.
Your Role/Assignment
After reviewing
Chapters 1 and 6, provide Kim with a two-page detailed report on how you plan
to start this project, and a complete explanation of the options available for
WAN and Teleworker connectivity. Also, be sure to explain the basis of the
branch office network and teleworker connectivity design in terms of the two
models discussed in chapter 1. While Kim is a marketing genius, keep in mind
that she is not a tech-savvy person. Be sure to explain this very clearly so
Kim is not frustrated and lost during the first phase of this project.
K E
Y P L A Y E R S
Ken Rogers, Corporate
Manager
Ken Rogers is the corporate manager of the Pittsburgh, PA office. Ken has
control over the new Cleveland branch office on a corporate level. Even though
Kim is the branch manager of the Pittsburgh office, she has to get final
approval on all designs (especially in the area of technology) and purchases
from Ken.
Kim Brown, Branch Manager
Kim Brown is
the branch manager for the new Cleveland office and oversees all the designs
(especially in the area of technology) and purchases for it. Even though Ken
Rogers gets the final approval for them, Kim is the person who everyone involved
with the project either reports to or communicates with for answers. She is
excited about her new position, but realizes that her technology knowledge is
not up-to-par. In these cases, Kim relies on you, the network administrator
from the corporate office, and your assistant network administrator, James
Mitchell, in this process. Overall, this step consists of choosing what needs
to be purchased for this WAN project, but what needs to be done must be
interpreted to Kim at her technical level.
Cindy Won, Corporate Procurement Manager
Cindy Won, the corporate procurement manager, and her assistants are in
charge of purchasing the major components for the organization. In this case,
Cindy and her staff will be in charge of purchasing all technical software and
hardware components for the new WAN located in the Cleveland branch office.
James Mitchell, Assistant Network
Adminstrator
James Mitchell is the assistant network administrator and works with you,
the network adminstrator, out of the corporate office located in Pittsburgh.
You and James will be working on the design of the new WAN infrastructure
located in the Cleveland branch office. Duties also require you and James to
help with the technical purchases of the WAN network. Purchases can include
routers, switches, servers, and software.
Y O
U D E C I D E
Activity
After reading
the instructions for this homework assignment, decide how you are going to
start this project and what WAN and Teleworker connectivity options might be
appropriate for the Cleveland branch office.
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