Wednesday, 26 March 2014

IT Considerations for Proposed Technology Solution

Case Study, Stage 3: IT Considerations for Proposed Technology Solution
Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study,” the Stage 1 and Stage 2 projects, the “Walmart Example”and the feedback from previous assignments.
Purpose of this Assignment
This assignment gives you the opportunity to apply your knowledge of the areas to be considered in planning and implementing a technology solution. This assignment specifically addresses the following course outcomes to enable you to:
  • analyze internal and external business processes to identify information systems requirements
  • identify and plan IT solutions that meet business objectives.
IT Considerations for Proposed Technology Solution 
For your Stage 2 Project, you proposed a technology solution to improve a business process at the UMUC Haircuts business.  In evaluating and implementing an IT proposal, there are several areas that need to be considered.  These considerations are listed in the table provided below in this assignment.  Depending on the specific technology solution you proposed, some of the considerations would be more important than others and some may not need specific consideration for the initial implementation of your proposed solution.  (If a consideration is not relevant for the solution as described or for its  implementation, but might be something for the future, mark it “N/A”.  If for instance cloud computing is not in the solution being implemented, but may be considered in the future it would be N/A and not required for the solution.  Please note that even N/A items require an explanation.)  The responses that you enter into the table for each consideration must be aligned to the one specific solution you proposed and appropriate to the UMUC Haircuts business.
Assignment
Using the technology solution you proposed in Stage 2, you should briefly explain it and then copy the table below and complete the remaining two columns.For each area of consideration, you should rank it as high, medium, low, or N/A (Not Applicable) in importance or relevance at time of implementation (and not some time in the future) for the specific technology solution you proposed for UMUC Haircuts.  Then, provide a brief explanation, a minimum of two sentences for each, to justify that ranking or the N/A.  Do not try to create a reason if there is none, but carefully analyze each consideration and determine whether it applies and how.  Explanations must provide enough information to convey the reasoning behind the ranking.  DO NOT copy definitions into the table; your own words should demonstrate your understanding of the concept as you provide your explanation for the ranking.  Use the Grading Rubric to be sure you have covered everything.  Submit your paper with answers to parts 1 and 2 below as a Microsoft Word document (or in a Word compatible document) with your last name included in the filename.

Part 1: Briefly explain your proposed technology solution.  Identify what the solution is, what it is expected to do for UMUC Haircuts, and what major hardware, software and communications components will be used, summarizing the information you provided for Stage 2.  Also, please include the information that you provided at the end of Stage 1 (with any modifications recommended by the professor) at the top of your paper:
Generic Strategy:
       Strategic Business Area:
       Process to be improved:
Part 2:  Table of IT Considerations.  The Areas for consideration are defined in the section “Concepts” which follows the table of considerations below.  An example for one entry is also provided.  Click on the upper left corner of the table to copy it into your paper.


Area
High/Medium/Low Importance or Relevance or Not Applicable (N/A)
Explanation for Ranking
(minimum 2 sentences for each, linked to specific technology solution proposed)
Usability


Maintainability


Scalability


Reliability/ Availability


Extensibility


Portability


Security


Data Quality


Authentication


Encryption


Cloud Computing


Enterprise Systems (ERP, CRM, SCM)


Communications


Database, Data Warehouse, Data Mining


Business Intelligence


Transaction Processing


Decision Support


Executive Information


Business-to-Business eCommerce


Business-to-Consumer eCommerce




Course Resources (for Weeks 1-4) that define the Areas:

Usability:  The 7 Software “-ilities” You Need to Know(Week 3)
Maintainability:  The 7 Software “-ilities” You Need to Know(Week 3)
Scalability:  The 7 Software “-ilities” You Need to Know(Week 3)
Reliability/Availability: The 7 Software “-ilities” You Need to Know(Week 3)
Extensibility:  The 7 Software “-ilities” You Need to Know(Week 3)
Portability: The 7 Software “-ilities” You Need to Know(Week 3)
Security:  The 7 Software “-ilities” You Need to Know(Week 3)
Data Quality:Characteristics of Data Quality  (Week 4)
Authentication:Protection and Security(Due)  (Week 4)
Encryption:Protection and Security(Due) (Week 4)
Cloud Computing: Video: Cloud Computing(Week 3)
Enterprise Systems (ERP, CRM, SCM):Various readings from Week 3
Communications:Solution Building Module (Week 3), and Network Basics (Rojo) (Week 3) 
Database, Data Warehouse, Data Mining: Data Mining, Data Warehousing, and Data Marts(Penn State Univ)  (Week 4)
Business Intelligence:  Video intro to BI  (Week 4)
Transaction Processing:Information SystemsModule  (Week 4)
Decision Support:  Information Systems Module  (Week 4)
Executive Information:Information SystemsModule  (Week 4)
Business-to-Business eCommerce:  Categories of Electronic Commerce (Abeywardena)  (Week 2)
Business-to-Consumer eCommerce:  Categories of Electronic Commerce (Abeywardena) (Week 2)

Example:  If the technology solution being proposed was to have a kiosk for customers to use to pay for their haircuts or salon visits, then for the area of Usability, the following might be entered.  (The definition of Usability is provided here for clarification.  Definitions are not required to be entered into the table above.)  Note the thorough explanation of the ranking.

Area
High/Medium/Low Importance or Relevance or Not Applicable (N/A)
Explanation for Ranking
Usability
[“how effectively end users can use, learn, or control the system” from The 7 Software “-ilities” You Need to Know]
Medium
Since the customers will use the kiosk to make their payments, it must be easy to understand and easy to use.  If it is too complicated, customers will not use it.  It is ranked “Medium” because it is important for any customer who chooses to use the kiosk to be able to do so quickly, easily and intuitively. However, it is not “High” since there are other methods of paying.
The "right" and "wrong" answers have to do with whether or not you correctly ranked each consideration as it relates to your proposed technology solution and have provided a well-supported explanation for the ranking you assigned.  Your responses will be evaluated on whether they are applicable to the solution, correctly ranked, adequately explained, and are appropriate to the UMUC Haircuts business.  Use the Rubric below to be sure you have covered all aspects.
GRADING RUBRIC:
Criterion
Exceeds Expectations
Meets Expectations
Does Not Meet Expectations
Total
Possible Points
Explanation of Proposed Solution
Brief explanation of solution provides enough information to set stage for rankings.
Explanation of solution is not adequate to set stage for rankings.
No explanation of proposed solution provided.
10
High/Medium/ Low/NA Rankings
Rankings are appropriate to proposed technology solution and case study; demonstrate understanding of course concepts, analysis and critical thinking. 
Rankings are lacking relationship to proposed technology solution and/or case study, and/or in demonstration of understanding of course concepts, analysis, and/or critical thinking.
No rankings provided.
40
(2 points each)

Explanations
Explanations justify rankings, are linked to proposed technology solution and/or case study, and demonstrate understanding of course concepts, analysis, and critical thinking.
(Some) explanations are not linked to proposed technology solution and/or the case study, and/or do not adequately justify rankings; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking.
No explanations provided.
40
(2 points each)

Table Format
Informationis professionally presented; uses correct sentence structure, grammar, and spelling.
Information is not professionally presented, and/or contains grammar and/or spelling errors.
Paper is extremely poorly written and does not convey the information.
10



TOTAL Possible Points
100








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