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Question 1. 1. (TCO All) For the next set of questions , you will first
select ONE of the TCOs of the course. Then, you will be asked to write an
essay about the project you worked on this term over your two companies’
change program based on the TCO you selected above. Select the TCO your essay
question will cover:
TCO A - Given that progressive and successful companies require their employees to embrace change, examine how changing work conditions impact the employees. TCO B - Given the inherent reality that all organizations must experience change in order to improve, demonstrate how “models” are used in Change Management, for diagnosing an organization’s need for change. TCO C - Given external, internal and/or multi-levels of organization factors that drive change, assess and create a leadership model which supports and promotes each type of change within the organization. TCO D - Given that an organization’s mission and vision will determine its strategy towards change, ensure that an organization’s change initiative is aligned with and capitalizes on its culture and mission in preparation for change. TCO E - Given a selected Change Management implementation “model”, determine the causes of change and develop a plan of action to implement the change. TCO F - Given that both organizations and their employees commonly resist change, understand how to recognize and overcome barriers to change and develop a strategy to manage resistance to change that will ensure successful implementation of change.
TCO G - Given that developing a “vision for change” and communicating that
“vision” is a critical part of the change process, analyze the key elements
of the “vision for change” and develop a strategy to communicate the change to
the stakeholder.
TCO H - Given the organization’s goal of creating and implementing a sustainable change while moving toward becoming a “learning” organization, develop a plan to implement change in a sustainable manner that can be applied to any change. Using the TCO you selected from the list above, which you felt was most relevant to your project this term, write an essay answer explaining how the change management you saw in one of your companies from your project this term followed or failed to follow the theory of success ingrained in the TCO you have selected. State the #1 thing you think that company’s change agent did which most contributed to the success or failure of the change and why that relates to the TCO you selected.
· Include in the answer the name of the company you are
discussing.
· Explain/analyze why you think this way.
(Points : 35)
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Question 2. 2. (TCOs
A, E) Your project this term asked you to compare and contrast two companies’
change projects or programs for change. This question will review what you
learned about the change projects in a continuation of your project. It will
ask you to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your
response.
Evaluate ONE of your two companies’ change interventions through the lens of Rand’s Six Step Model. State first the steps. (10 points) Assess how well the company realized each of the steps and what areas were less than successful in their implementation. Speak to those failed steps and what the implications were for the success or failure of the implementation. (10 points) Do you feel that Rand’s model did assist (if it was used) or would have assisted (if you feel it wasn’t used) in this change? Why or why not? (15 points) (Points : 35) |
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Question 3. 3. (TCOs
E,H) Your project this term asked you to compare and contrast two companies’
change projects or programs for change. This question will review what you
learned about the change projects in a continuation of your project. It will
ask you to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your
response.
You will assess the “sustainability” of the changes which occurred in the companies you studied. Select ONE of the company change programs for your answer to this question and state it here. Assess the change project. Was it successful or unsuccessful in your opinion? What will it take (what are some steps the company can, should, or DID take) to make it SUSTAINABLE? What theories did you consider in coming to this conclusion? Do you think this change will still be in place in one, five, or ten years? Why or why not? (Points : 35) |
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Question 4. 4. (TCO
All) This question does not address your course project. This change scenario
is envisioned instead, for this question. First, the scenario, and then the
question.
Scenario: You have been asked to lead a project changing the company from the use of a performance management system/appraisal method where supervisors get to decide the ratings and rankings of their particular direct reports and each person’s subsequent raise amount, to a new method where “forced ranking” is implemented. This means that Department Heads get copies of all of the ratings of their entire department members from the supervisors, and then rank each employee to other employees in the department, and then, each employee is ranked throughout the company overall. The person who ultimately determines the final rating/ranking and raise for each employee is typically two to three levels above. The head of HR feels this will cut down on the amount of lawsuits over unfair ratings as well as it will assist them in ensuring parity of raises across the system. In the past, raises were all over the board – supervisors got a pot of $ and divided it as they saw fit. Now, they will be 1-4% - based on the final rankings done by the top management. Supervisors will have little to no input into their team’s raises going forward. The question: This term, we studied organizational development theory versus the more systematic nStep method of conducting a change process. What would be the pros/cons of using OD theory for this change project? What would be the pros/cons of using nStep? Which nStep method would you choose if you used one? Of the two methods (OD or nStep), which would you recommend we use for this particular change program? Why? (Points : 35) |
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Question 5. 5. (TCOs
C,D) Your project this term asked you to compare and contrast two companies’
change projects or programs for change. This question will review what you
learned about the change projects in a continuation of your project. It will
ask you to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your
response.
Consider ONE of your company’s change projects (not both companies – just one.) State the company and the change process/program/project. Name the leader of the change from that company. Answer the following questions about that change: A. Was the leader of this change project transactional or transformational? Define those two terms and explain why you feel your leader was mainly one or the other, or evenly divided between both. B. Evaluate the leader’s implementation of the change as it compared to the company’s vision and mission statement. Were they aligned? Did this alignment (or misalignment) contribute to the success or failure of the change? Why or why not? (Points : 35) |
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