Part 1 Due 2/26/2014
Write 400–600
words that respond to
the following questions with your thoughts, ideas, and comments. This will be
the foundation for future discussions by your classmates. Be substantive and
clear, and use examples to reinforce your ideas.
·
Discuss how focusing mainly on self-interest in the workplace can
create conflict and lead to counterproductive decisions.
Part 2Due 3/1/2014
All groups have conflicts. It is an inevitable process for people
working together. However, high-performing groups and teams learn from the
conflict and use that greater understanding to go on to develop an even
stronger culture.
You want managers to understand what to expect from conflicts and
how to help teams through them. Prepare information to share with a random
group of managers by identifying types of conflict that are more common to
teams and how teams can identify potential areas for conflict, prevent that
conflict, and how they can successfully use positive conflict resolution to
improve performance.
·
Research various theories on conflict, and create a PowerPoint
presentation of 5–7 slides that focuses on resolving conflicts within teams and
discusses how cultural differences influence the way teams resolve conflict.
Speaker
notes of 200–250 words
Additionally, reflect on a time in which you were involved in a
team and the team had a serious misunderstanding that led to a conflict. Answer
the following questions for that experience:
·
If only 1 member caused the problem, was the problem obvious to
others, or were you the only person who noticed it? How did you deal with it?
·
If the problem was primarily between 2 team members and did not
directly involve others on the team, what caused this problem? How did the team
deal with it?
·
Suggest a communication strategy that would have prevented these
issues.
References
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